Orders are dispatched within 2–3 working days. You’ll receive a confirmation email once your parcel is on its way. Please note delivery times may vary during busy periods or postal strikes.
We’re a small charity and unfortunately can’t accept returns or exchanges unless an item is faulty.
If something isn’t right with your order, please get in touch within 14 days and we’ll sort it out for you.
Every purchase directly supports our charitable projects — thank you so much for your kindness and understanding
